Trust & Safety

Your family's safety is our foundation

Verification and safeguarding claims on this page are subject to operator confirmation. The checks performed, their scope, and limitations must be verified before users rely on them.

Our Verification Process

The operator must verify the steps performed for each service and clearly explain their scope and limitations.

Background Checks

The checks actually obtained, their scope, dates, and limits have not been confirmed for publication. The operator must verify each process and its legal applicability before making a vetting claim.

  • Service/risk matching: not confirmed
  • Check dates, renewal reminders, and expiry controls: operator verification required
  • DBS Update Service participation: not confirmed
  • Effect of expired/rejected evidence on profile visibility: verify before claiming

Identity Verification

Identity-check methods and outcomes have not been confirmed. Do not represent biometric, document, selfie, or address verification as performed until the operator verifies the deployed process.

  • Passport checks: not confirmed
  • Driving licence checks: not confirmed
  • Biometric/selfie matching: not confirmed
  • Address checks: not confirmed

Right to Work

Right-to-work checks and the operator's applicable responsibilities have not been confirmed. Obtain qualified legal advice before describing a check as completed or required.

  • Visa/status checks: not confirmed
  • National Insurance data handling: not confirmed
  • Document validation: not confirmed
  • Re-verification schedule: not confirmed

Qualification Verification

Qualification verification methods and coverage have not been confirmed by the operator.

  • Awarding-body checks: not confirmed
  • Qualification validation scope: not confirmed
  • First aid validation: not confirmed
  • Specialist qualification checks: not confirmed

Professional References

Reference-check process, coverage, and completion evidence have not been confirmed by the operator.

  • Number of references required: not confirmed
  • Reference interview process: not confirmed
  • Employment checks: not confirmed
  • Character references: not confirmed

Insurance Confirmation

No booking insurance coverage is represented as confirmed. The operator must verify policy documents, insurer, scope, exclusions, and which parties are covered before making any insurance claim.

  • Public liability policy: not confirmed
  • Professional indemnity coverage: not confirmed
  • Platform-arranged booking cover: not confirmed
  • Policy renewal checks: not confirmed

Data Protection

Your data security is taken as seriously as your family's physical safety

Encryption

Encryption configuration and coverage must be independently verified in the deployed environment before this page makes a security claim.

Privacy by Design

Data minimisation, privacy compliance, and profile visibility behavior require operator and qualified privacy-adviser verification.

Secure Infrastructure

Hosting provider, security reviews, and monitoring arrangements have not been confirmed for publication.

Data Access Controls

Access restrictions, logging coverage, and audit review must be verified against the deployed system before being represented as operational controls.

Our Safeguarding Commitment

We are committed to the highest standards of child and vulnerable adult safeguarding

Designated Safeguarding Lead

The accountable safeguarding lead and their contact route have not been confirmed by the site operator. Confirm the named role-holder, authority, cover, and escalation contacts before launch.

Immediate Response Protocol

Response-time and out-of-hours cover arrangements have not been verified. The operator must publish only response and escalation arrangements that are staffed, monitored, and tested.

Mandatory Reporting

Staff training, reporting duties, and agency relationships have not been verified. The operator must confirm actual procedures and applicable duties with qualified safeguarding advisers.

Ongoing Monitoring

The operator has not confirmed DBS Update Service participation or continuous status monitoring. State check scope, date, limitations, and monitoring only after verifying the operating process.

Have a safety concern?

If there is immediate danger, call emergency services. For other concerns, use the in-product report form. Contact routes and response coverage must be confirmed by the site operator before launch.