How It Works
Browse profiles, submit booking requests, and manage care arrangements through Nurture CareLink.
Search for a Carer
Browse profiles and use filters for care type, availability, hourly rate, ratings, and specialisations. Profiles may include information and status details submitted or recorded for that carer.
- Filter by care type (babysitter, nanny, childminder, etc.)
- View real-time availability calendars
- Read reviews linked to completed bookings where available
- Compare hourly rates and qualifications
Review Profile Details
Review the profile information and any check statuses displayed. Requirements and evidence vary by selected service; ask the carer questions before making a booking.
- Review available check-status information
- Ask about identity and right-to-work evidence where relevant
- Ask about references, qualifications, and experience
- Compare profile details with your care needs
Request a Booking
Select a date and time, describe your care needs, and submit a booking request. Review the payment and booking terms shown during checkout.
- Choose from available time slots
- Describe your specific care requirements
- Payment and escrow status shown in the booking flow
- Booking request and status updates
Coordinate Arrangements
Use conversations available in your account to coordinate care arrangements. Booking records show the session status recorded by the platform.
- In-app messaging with your carer
- Recorded booking status
- Messages and attachments where available
- Direct line of communication
Review Payment Information
Payment is handled through the platform's checkout and recorded in your booking. Release timing and any applicable review follow the terms shown for that booking.
- Checkout and payment-status information
- Automatic payment processing
- Release subject to applicable payment rules
- Full payment history and receipts
Review & Repeat
After a completed booking, use the review option when available. Save profiles if you want to find them again.
- Rate and review your carer
- Build a list of favourite carers
- Return to saved profiles
- Share booking feedback
Frequently Asked Questions
Everything parents need to know about using Nurture CareLink
Still have questions? Contact our support team
Ready to get started?
Find your perfect carer in minutes. who trust Nurture CareLink.