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For Parents

Simple, transparent pricing

Review the price, fee breakdown, and applicable payment and cancellation terms before checkout.

Example fee calculation

Pay-Per-Booking

Default fee illustration; the actual booking quote applies

6%example parent fee

This illustration uses a 12% default total fee split equally. Review the rate shown for the actual booking.

  • Fee breakdown before checkout
  • Booking records in your account
  • Review cancellation terms before confirmation
  • Booking payment records
  • Cancellation quote when available

Payment information

Review payment status in your account. Release and refund eligibility follow the applicable booking terms.

Independent, Self-Employed Carers

Nurture CareLink helps arrange bookings; independent carers provide the care. Carers are responsible for identifying and arranging any insurance appropriate to their work. Nurture CareLink does not provide, arrange, or guarantee insurance for bookings.

Reporting options

Use the reporting options available in your account. No response time or out-of-hours coverage is represented here.

Everything included

Your service fee covers everything you need for a safe, seamless experience

Browse published carer profiles
Booking payment records
In-platform messaging with carers
Real-time booking updates and notifications
Reviews where available
Booking reporting options
Flexible cancellation with refund options
Booking history and receipts
Account and booking records

Pricing FAQs

More questions? Contact our support team